OR
Orbital Freight
Scale · $499/moLive
Conversations · MTD
18,722
+8.1%94% of 20,000 cap
AI deflection
71%
+3 ptsresolved without human
Avg. response
2m 54s
across human agents
CSAT
87
last 30 days
MRR
$499
Past due 6 days
All agents · Orbital Freight
| Agent | Role | Status | Channels | Conv · today | Conv · week | Avg. response | CSAT | Last seen |
|---|---|---|---|---|---|---|---|---|
✦ Mary AI a13 | AI Agent | online | WWhatsAppMMessengerEEmail●Web | 63 | 437 | 2s | 93 | now |
IN Iris Nakamura a14 | Support Lead | offline | WWhatsAppEEmail●Web | 25 | 71 | 2m 46s | 79 | 12m ago |
DA Diego Alvarez a15 | Support Lead | away | WWhatsAppEEmail●Web | 13 | 60 | 47s | 85 | now |
MB Marcus Bell a16 | Agent | online | EEmail | 23 | 223 | 3m 50s | 91 | 1h ago |
SO Saoirse O'Hara a17 | Support Lead | online | WWhatsAppEEmail●WebMMessenger | 10 | 75 | 1m 19s | 78 | 1h ago |
AV Anya Volkov a18 | Agent | offline | ●WebMMessenger | 22 | 86 | 2m 11s | 87 | yesterday |
NH Noor Hassan a19 | Agent | offline | WWhatsAppEEmail●WebMMessenger | 22 | 169 | 2m 29s | 95 | 1h ago |
ZM Zola Mbeki a20 | Tier 1 | away | WWhatsApp●Web | 10 | 274 | 2m 10s | 85 | 3h ago |
RK Ravi Kapoor a21 | Agent | online | WWhatsAppEEmail●WebMMessenger | 33 | 71 | 2m 43s | 96 | 1h ago |
MC Mary Chen a22 | Tier 1 | online | EEmail●Web | 26 | 129 | 3m 55s | 87 | now |
EV Esme Vidal a23 | Support Lead | offline | ●WebMMessenger | 21 | 243 | 1m 25s | 85 | yesterday |
LW Liam Walsh a24 | Senior Agent | online | WWhatsApp●Web | 16 | 148 | 1m 23s | 78 | now |