Cross-client · live

Transactions

240 events across 6 clients · last 6 hours

Conversations
136
last 6h
Messages
59
last 6h
API calls
22
last 6h
Billing events
12
last 6h
Provisioning
11
last 6h
  • 36m ago13:23
    message
    NW
    Northwind Outfitters    Agent reply
    WWhatsApp· Zola
    delivered
  • 50m ago13:09
    conversation
    H&
    Hearth & Co    Need shipping label
    MMessenger· Mary ✦· 10m· 20 msgs· CSAT 87
    resolved
  • 54m ago13:05
    conversation
    H&
    Hearth & Co    Damaged item received
    MMessenger· Theo· 2m· 3 msgs· CSAT 86
    open
  • 1h ago12:46
    conversation
    L&
    Lumina & Co    Partner integration question
    EEmail· Mary ✦· 3m· 15 msgs
    resolved
  • 1h ago12:37
    message
    H&
    Hearth & Co    Agent reply
    ●Web· Theo
    delivered
  • 1h ago12:28
    api
    H&
    Hearth & Co    GET /v1/conversations
    {}API· Liam· 87ms
    200 OK
  • 1h ago12:21
    billing
    AL
    Acme Logistics    Card updated
    $Billing· Priya· $956
    paid
  • 1h ago12:21
    conversation
    H&
    Hearth & Co    Need shipping label
    WWhatsApp· Mary ✦· 16m· 13 msgs· CSAT 84
    resolved
  • 1h ago12:19
    message
    AL
    Acme Logistics    AI suggested reply
    ●Web· Saoirse
    delivered
  • 1h ago12:18
    conversation
    AL
    Acme Logistics    Damaged item received
    ●Web· Saoirse· 10m· 5 msgs· CSAT 96
    resolved
  • 1h ago12:13
    conversation
    NW
    Northwind Outfitters    Order #ORD-48291 not delivered
    EEmail· Zola· 18m· 18 msgs· CSAT 86
    resolved
  • 1h ago12:05
    conversation
    H&
    Hearth & Co    Refund request for invoice #1042
    WWhatsApp· Mary ✦· 6m· 12 msgs· CSAT 82
    resolved
  • 1h ago12:05
    conversation
    L&
    Lumina & Co    Address update needed
    MMessenger· Anya· 7m· 9 msgs
    resolved
  • 1h ago12:04
    conversation
    NW
    Northwind Outfitters    Returns policy clarification
    WWhatsApp· Zola· 10m· 4 msgs· CSAT 80
    resolved
  • 2h ago11:58
    api
    AL
    Acme Logistics    GET /v1/contacts
    {}API· Theo· 187ms
    200 OK
  • 2h ago11:58
    conversation
    L&
    Lumina & Co    Pickup window reschedule
    ●Web· Mary ✦· 14m· 16 msgs· CSAT 99
    open
  • 2h ago11:53
    conversation
    H&
    Hearth & Co    Discount code not working
    ●Web· Kenji· 16m· 4 msgs· CSAT 96
    resolved
  • 2h ago11:52
    message
    AL
    Acme Logistics    Auto-translation
    ●Web· Theo
    delivered
  • 2h ago11:52
    conversation
    AL
    Acme Logistics    Partner integration question
    WWhatsApp· Theo· 14m· 3 msgs· CSAT 82
    open
  • 2h ago11:47
    conversation
    AL
    Acme Logistics    Need shipping label
    MMessenger· Priya· 18m· 17 msgs
    escalated
  • 2h ago11:47
    conversation
    L&
    Lumina & Co    Need shipping label
    MMessenger· Mary ✦· 15m· 21 msgs· CSAT 89
    open
  • 2h ago11:47
    message
    AL
    Acme Logistics    Customer reply
    ●Web· Saoirse
    delivered
  • 2h ago11:44
    message
    AL
    Acme Logistics    Customer reply
    EEmail· Beatrice
    delivered
  • 2h ago11:42
    message
    H&
    Hearth & Co    Auto-translation
    WWhatsApp· Kenji
    delivered
  • 2h ago11:39
    provisioning
    NW
    Northwind Outfitters    Knowledge base re-indexed
    ⚙Ops· Zola
    completed
  • 2h ago11:38
    message
    OR
    Orbital Freight    Agent reply
    ●Web· Mary ✦
    delivered
  • 2h ago11:36
    conversation
    AL
    Acme Logistics    Damaged item received
    MMessenger· Diego· 6m· 12 msgs· CSAT 83
    resolved
  • 2h ago11:33
    conversation
    L&
    Lumina & Co    Returns policy clarification
    MMessenger· Saoirse· 2m· 19 msgs· CSAT 96
    resolved
  • 2h ago11:30
    api
    NW
    Northwind Outfitters    GET /v1/contacts
    {}API· Saoirse· 359ms
    200 OK
  • 2h ago11:28
    billing
    H&
    Hearth & Co    Invoice paid
    $Billing· Theo· $890
    paid
  • 2h ago11:27
    conversation
    L&
    Lumina & Co    Discount code not working
    EEmail· Anya· 7m· 5 msgs· CSAT 100
    resolved
  • 2h ago11:26
    conversation
    NW
    Northwind Outfitters    Booking change for Friday
    ●Web· Zola· 6m· 9 msgs
    resolved
  • 2h ago11:20
    message
    NW
    Northwind Outfitters    Customer reply
    ●Web· Zola
    delivered
  • 2h ago11:16
    message
    OR
    Orbital Freight    Agent reply
    WWhatsApp· Noor
    delivered
  • 2h ago11:12
    message
    NW
    Northwind Outfitters    Customer reply
    MMessenger· Saoirse
    delivered
  • 2h ago11:10
    conversation
    AL
    Acme Logistics    Refund request for invoice #1042
    MMessenger· Priya· 9m· 4 msgs· CSAT 94
    resolved
  • 2h ago11:07
    api
    H&
    Hearth & Co    GET /v1/conversations
    {}API· Theo· 257ms
    200 OK
  • 2h ago11:07
    message
    NW
    Northwind Outfitters    AI suggested reply
    ●Web· Zola
    delivered
  • 2h ago11:06
    conversation
    NW
    Northwind Outfitters    Partner integration question
    MMessenger· Saoirse· 7m· 19 msgs
    resolved
  • 2h ago11:01
    conversation
    H&
    Hearth & Co    Refund request for invoice #1042
    WWhatsApp· Mary ✦· 6m· 22 msgs· CSAT 83
    resolved
  • 2h ago11:01
    conversation
    L&
    Lumina & Co    Pickup window reschedule
    WWhatsApp· Anya· 11m· 5 msgs· CSAT 90
    escalated
  • 3h ago10:58
    message
    OR
    Orbital Freight    Customer reply
    ●Web· Saoirse
    delivered
  • 3h ago10:56
    conversation
    H&
    Hearth & Co    Pickup window reschedule
    EEmail· Mary ✦· 18m· 3 msgs
    escalated
  • 3h ago10:55
    message
    L&
    Lumina & Co    AI suggested reply
    EEmail· Mary ✦
    delivered
  • 3h ago10:50
    conversation
    H&
    Hearth & Co    Need shipping label
    WWhatsApp· Kenji· 9m· 13 msgs· CSAT 96
    resolved
  • 3h ago10:48
    conversation
    NW
    Northwind Outfitters    Payment failed retry
    WWhatsApp· Saoirse· 8m· 21 msgs
    resolved
  • 3h ago10:46
    conversation
    H&
    Hearth & Co    Bulk order quote
    MMessenger· Mary ✦· 7m· 4 msgs· CSAT 83
    resolved
  • 3h ago10:46
    message
    NW
    Northwind Outfitters    Agent reply
    MMessenger· Saoirse
    delivered
  • 3h ago10:43
    message
    OR
    Orbital Freight    Customer reply
    MMessenger· Iris
    delivered
  • 3h ago10:40
    conversation
    NW
    Northwind Outfitters    Order #ORD-48291 not delivered
    EEmail· Saoirse· 16m· 17 msgs· CSAT 80
    resolved
  • 3h ago10:39
    conversation
    NW
    Northwind Outfitters    Refund request for invoice #1042
    EEmail· Saoirse· 3m· 7 msgs· CSAT 88
    resolved
  • 3h ago10:36
    conversation
    NW
    Northwind Outfitters    Booking change for Friday
    ●Web· Zola· 16m· 20 msgs· CSAT 82
    open
  • 3h ago10:29
    conversation
    OR
    Orbital Freight    Payment failed retry
    ●Web· Iris· 18m· 21 msgs· CSAT 92
    resolved
  • 3h ago10:27
    message
    NW
    Northwind Outfitters    AI suggested reply
    WWhatsApp· Saoirse
    delivered
  • 3h ago10:25
    message
    AL
    Acme Logistics    Auto-translation
    WWhatsApp· Priya
    delivered
  • 3h ago10:20
    message
    H&
    Hearth & Co    Agent reply
    WWhatsApp· Liam
    delivered
  • 3h ago10:18
    conversation
    H&
    Hearth & Co    Order #ORD-48291 not delivered
    MMessenger· Liam· 6m· 13 msgs· CSAT 91
    resolved
  • 3h ago10:18
    conversation
    NW
    Northwind Outfitters    Refund request for invoice #1042
    MMessenger· Saoirse· 7m· 12 msgs· CSAT 80
    resolved
  • 3h ago10:17
    billing
    AL
    Acme Logistics    Invoice paid
    $Billing· Mary ✦· $942
    paid
  • 3h ago10:13
    conversation
    OR
    Orbital Freight    How do I change my email?
    EEmail· Anya· 13m· 22 msgs
    resolved
  • 3h ago10:10
    message
    L&
    Lumina & Co    Customer reply
    MMessenger· Saoirse
    delivered
  • 3h ago10:09
    billing
    NW
    Northwind Outfitters    Plan upgraded
    $Billing· Saoirse· $728
    paid
  • 3h ago10:06
    conversation
    H&
    Hearth & Co    Bulk order quote
    MMessenger· Kenji· 17m· 3 msgs
    open
  • 3h ago10:06
    conversation
    NW
    Northwind Outfitters    Discount code not working
    MMessenger· Zola· 13m· 4 msgs
    open
  • 3h ago10:03
    message
    NW
    Northwind Outfitters    Customer reply
    MMessenger· Zola
    delivered
  • 4h ago10:00
    conversation
    AL
    Acme Logistics    Returns policy clarification
    MMessenger· Mary ✦· 18m· 17 msgs· CSAT 96
    escalated
  • 4h ago09:53
    conversation
    H&
    Hearth & Co    Subscription cancellation
    WWhatsApp· Theo· 15m· 22 msgs· CSAT 80
    resolved
  • 4h ago09:53
    conversation
    AL
    Acme Logistics    Bulk order quote
    EEmail· Priya· 6m· 11 msgs· CSAT 93
    resolved
  • 4h ago09:53
    conversation
    NW
    Northwind Outfitters    Address update needed
    ●Web· Zola· 10m· 4 msgs· CSAT 93
    resolved
  • 4h ago09:46
    conversation
    H&
    Hearth & Co    Returns policy clarification
    ●Web· Theo· 7m· 4 msgs· CSAT 87
    escalated
  • 4h ago09:42
    message
    NW
    Northwind Outfitters    Customer reply
    ●Web· Saoirse
    delivered
  • 4h ago09:39
    conversation
    OR
    Orbital Freight    How do I change my email?
    MMessenger· Ravi· 17m· 3 msgs· CSAT 84
    open
  • 4h ago09:37
    conversation
    AL
    Acme Logistics    Order #ORD-48291 not delivered
    WWhatsApp· Beatrice· 17m· 3 msgs· CSAT 83
    resolved
  • 4h ago09:36
    message
    NW
    Northwind Outfitters    AI suggested reply
    ●Web· Zola
    delivered
  • 4h ago09:34
    message
    AL
    Acme Logistics    Auto-translation
    ●Web· Diego
    delivered
  • 4h ago09:33
    conversation
    NW
    Northwind Outfitters    Partner integration question
    WWhatsApp· Saoirse· 17m· 12 msgs· CSAT 89
    open
  • 4h ago09:33
    api
    L&
    Lumina & Co    GET /v1/conversations
    {}API· Mary ✦· 238ms
    200 OK
  • 4h ago09:33
    message
    L&
    Lumina & Co    AI suggested reply
    WWhatsApp· Anya
    delivered
  • 4h ago09:31
    message
    H&
    Hearth & Co    Agent reply
    MMessenger· Theo
    delivered
  • 4h ago09:26
    conversation
    H&
    Hearth & Co    How do I change my email?
    WWhatsApp· Mary ✦· 6m· 7 msgs· CSAT 86
    escalated
Showing 80 of 240 · Load more