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Northwind Outfitters

northwind.gear·Iris Nakamura <crew@northwind.gear>·NA·Created 2026-04-08
Starter · $49/moOnboarding
Conversations · MTD
412
+8.1%41% of 1,000 cap
AI deflection
—
resolved without human
Avg. response
2m 19s
across human agents
CSAT
86
last 30 days
MRR
$49
Current
OverviewAgents · 2Transactions · 56Widget & APIBillingNotes

All agents · Northwind Outfitters

AgentRoleStatusChannelsConv · todayConv · weekAvg. responseCSATLast seen
ZM
Zola Mbeki
a28
Support Leadaway
WWhatsApp●Web
111062m 20s89yesterday
SO
Saoirse O'Hara
a29
Support Leadonline
WWhatsAppEEmail●Web
401962m 18s831h ago