H&
Hearth & Co
Growth · $199/moLive
Conversations · MTD
3,120
+8.1%62% of 5,000 cap
AI deflection
71%
+3 ptsresolved without human
Avg. response
2m 26s
across human agents
CSAT
83
last 30 days
MRR
$199
Current
All agents · Hearth & Co
| Agent | Role | Status | Channels | Conv · today | Conv · week | Avg. response | CSAT | Last seen |
|---|---|---|---|---|---|---|---|---|
✦ Mary AI a9 | AI Agent | online | WWhatsAppMMessengerEEmail●Web | 145 | 1040 | 2s | 91 | now |
KW Kenji Watanabe a10 | Support Lead | online | WWhatsApp●Web | 32 | 222 | 3m 54s | 78 | 12m ago |
LW Liam Walsh a11 | Agent | online | WWhatsAppEEmail●WebMMessenger | 23 | 252 | 2m 43s | 80 | 3h ago |
TL Theo Lindgren a12 | Support Lead | online | WWhatsAppEEmail●Web | 32 | 214 | 3m 41s | 82 | 3h ago |