AL
Acme Logistics
Scale · $499/moLive
Conversations · MTD
12,480
+8.1%62% of 20,000 cap
AI deflection
71%
+3 ptsresolved without human
Avg. response
2m 33s
across human agents
CSAT
90
last 30 days
MRR
$499
Current
All agents · Acme Logistics
| Agent | Role | Status | Channels | Conv · today | Conv · week | Avg. response | CSAT | Last seen |
|---|---|---|---|---|---|---|---|---|
✦ Mary AI a1 | AI Agent | online | WWhatsAppMMessengerEEmail●Web | 109 | 961 | 3s | 92 | now |
PM Priya Mehta a2 | Support Lead | online | WWhatsAppEEmail●WebMMessenger | 28 | 150 | 2m 29s | 90 | now |
MB Marcus Bell a3 | Support Lead | away | WWhatsAppEEmail●Web | 27 | 167 | 42s | 95 | yesterday |
TM Thylane Moreau a4 | Agent | offline | EEmail●Web | 22 | 181 | 1m 16s | 81 | yesterday |
DA Diego Alvarez a5 | Agent | online | WWhatsAppEEmail●Web | 35 | 137 | 46s | 95 | 2m ago |
TL Theo Lindgren a6 | Agent | online | ●WebMMessenger | 22 | 227 | 54s | 82 | 12m ago |
BP Beatrice Park a7 | Agent | away | ●WebMMessenger | 41 | 131 | 2m 47s | 86 | yesterday |
SO Saoirse O'Hara a8 | Support Lead | away | WWhatsAppEEmail●Web | 17 | 229 | 3m 56s | 95 | yesterday |